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Ron_12

Anyone had same problem or fix without unplugging. Doing that will delete all the app passwords and that’s a real pain to re enter.

An intermittent fault and if I keep repeating pressing the on/off button Tv will eventually turn off.

Not what I expect from a £2000 television!!!!

daveyh64

As you have established that your Infra Red sensor board on the TV is not working, then of course pressing the power on/ off button will have no effect.

Where did you buy your TV, were they offering a multi year warranty included in the purchase.

When did you buy your TV, was it over 12 months ago.

Sony TVs normally come with only a 12 month warranty, sometimes Sony do offer 5 year warranties

on certain models but you have to apply and register for that within 90 days of purchase.

The first point of contact for an in warranty repair is to the reseller of the TV.

Ron_12

Hi there. Apologies for the delayed reply.- I checked all ofer again and as a last resort I changed the batteries that came with the TV. Crazy but the original batteries supplied where duds- no power left. By purring in Druacell copper tops the problem resolved. poor play on Sony for providing crappy batteries.

Ron_12

I hade the same problem. I changed the batteries to some decent ones. problem resolved. Try it and see.

daveyh64

Okay good that it was an easy fix. Odd that the batteries would be dud, what make were they?

I gave up using Duracell batteries in my remotes and other devices as after years of

using Duracells with no problems I was finding that newer purchase/ batches were very

prone to leaking. So look at your battery compartment periodically.

I use Varta Industrial Pro which are apparently 'leak proof', no problems so far

LaserBoss7

Bought from Curry, have no proof of a 5 year warranty, currys say 12month, Sony say 12month, so have no proof to claim otherwise. Mine is the KD65A85 model, paid over £2k just over 2 years ago.

daveyh64

Currys and Sony will offer only a 12 month warranty, unless Sony at the time of purchase were offering a 5 year warranty on your particular model, if so this can only be redeemed within 90 days of purchase online via the Sony website.

Other retailers like John Lewis and Richer Sounds offer multi year warranties without you having to do anything.

If your TV is out of warranty and you think there is a fault with a component within your TV you would need to get a quote on how much it may be and see if it justifies the expense.

StokieChris

Sounds like your opinion of Sony is the same as mine.

Have (prior to purchase of A95L been a fan of Sony, but have always had LG TVs

Went into Spatial Sound In Nantwich where salesman Kevin sweet talked me in to buying Sony at twice the price Struggling from day, one Kevin became arrogant and uncaring

loads of problems latest ITVX not working on YouView, tried all sorts but no joy

i suffer from MH issues and accept others think Sony are good so please no sarcastic responses

Good Luck Ron_12

Chris