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therealvinceunlimited

Hi, I have been invited to take part in surveys to improve the TV service. The email claims it is from the Sony UX Research Centre and has an email [removed confidential address]. The email claims I completed a survey in February and volunteered to help again. This is likely but I do not recall the specifics. However a short seach for the UX Research Centre on the sony.co.uk website returns no confirmation of such a department. Given the propensity for scammers to use general data to extract further information I am reluctant to respond until I can confirm the UX Research Centre is actually a formal Sony organisation. Can anyone confirm or deny the existance of the department?

Thanks, Vince

dutchice

Hi Vince,

Thank you for bearing with me. I just received the confirmation that the UX Reserach Centre is a valid department within Sony working on programs regarding user experience improvement. The e-mail address in your original post is also the legitimate address from which communication with customers takes place.

Cheers,

Dutchice

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dutchice

Hi Vince,

Thanks for bringing this to our attention. I will refer this question to the correct person so they can provide you with better details.

Cheers,

Dutchice

therealvinceunlimited

Thanks for the quick response. I look forward to the next reply. Vince

dutchice

Hi Vince,

Thank you for bearing with me. I just received the confirmation that the UX Reserach Centre is a valid department within Sony working on programs regarding user experience improvement. The e-mail address in your original post is also the legitimate address from which communication with customers takes place.

Cheers,

Dutchice