Software updated failed

[Stavros-m]

I got today the update for 5.1 on my phone,it was charged 55% and after downloading,i pressed install...for some reason the software update failed and now i can't boot the phone,appearing an ''error'' message with the andoid icon at the top,what can I do?I bought the phone last month

[Eidolon]

Same problem. ...
I don't have something small enough to force stop ( near the sd slot) If you could try , tell us if it worked.

[Krish06]

I am having the same problem too...If someone can help to sort this out....Now even I can not start the phone

[Cynth]

I have the same problem. I downloaded the new version this morning and I have this error ever since. Please help!  

[Stavros-m · Accepted solution]

http://talk.sonymobile.com/t5/FAQ/How-to-perform-a-software-repair/m-p/1061294

follow this guys,helped me to make the phone usable again

until step 10 don't connect the phone with the pc

In addition,i have now the version 5.1

FOLLOW THIS,i hope that I helped you

[Krish06]

Hi,

I can not even switch on my phone back....When I tried to switch on error sign with andriod sign apper....Do you think your step still can help me....Because my phone is not switching-on I dont know whether I will losse my all the data...

Cheers guys...

[Stavros-m]

I couldn't either switch the phone on...you don't have to switch it on though to complete the steps....you will lose data like contacts,messages(like doing factory reset) but everything that you have at the microsd it will remain there...i don't think though there is other solution than that 

[Rickard]

I'm very sorry to hear that the software update has failed 

@Eidolon @Krish06 @Cynth

Could you please try to perform a software repair using PC Companion as @Stavros-m did and let me know if this helps?

[Krish06]

Hi Rickard,

How can I do this using the Mac...Do you think this process will do something to my Mac as well? Also if I lost my details how am I going to get it back?

[dainius56]

Same here. And I don't even know if it's charged. So I don't know should I start repairing my phone.