Forum i społeczności

Xtinab

Hello, when I got my phone, I had a 32gb SD card for my phone. After a while, the card memory could not be recognized from the phone. I very tried 4-5 different memory cards in this phone(4,8 and 16gb). One of them was not recognized by the phone and the other where destroyed by the phone...I want to ask....is it possible the memory port to be faulty? I have to send it to service, right?

Samuel1

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

Wyświetl rozwiązanie w oryginalnym poście

Samuel1

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

Xtinab

I used PC companion for the software. Till now I haven't found anything wrong...I hope that no sd card of mine will be destroyed again.Thanks for the help