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I forgot my pin password and how to reset

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qhairulvale
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I forgot my pin password and how to reset

hi, i want to ask how to reset xperia e dual , without open menu , please help me admin and other user !! i cant open my homescreen how to reset or bypass or anything . thanks , i hope please reply fast Thinking_Face

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Sam
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Try this:

To repair the phone software
1.     Install PC Companion on a Windows PC from Support
2.     Turn on the phone, and connect it to the PC using a USB cable.
3.     In PC Companion, under Support Zone and click Start.
4.     Under Phone Software Update, click Start.
5.     Click repair phone.
6.     Follow the on-screen instructions. 


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Sam
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Try this:

To repair the phone software
1.     Install PC Companion on a Windows PC from Support
2.     Turn on the phone, and connect it to the PC using a USB cable.
3.     In PC Companion, under Support Zone and click Start.
4.     Under Phone Software Update, click Start.
5.     Click repair phone.
6.     Follow the on-screen instructions. 


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qhairulvale
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Hello sam , i have do what like you said but this problem coming - HELP.jpg

Please help me , i need to use my phone .

qhairulvale
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Hello sam , i have reset or format my phone using software update from sony . Thanks Slightly_smiling_Face

hamza123
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what intructions did he give you,i have the same problem

Sam
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@hamza123 - Please scroll up, the answer is the first response to the question.

 


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kwatt
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how long is this process meant to take?

Amano-Kun
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Thanks for the method sir

1246
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same

lockedphoneuser
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Worried_Face i also having the same problem and now im following these steps its saying preparing the computer for software update and loading......hope it works... I REMEMBER THE PASSWORD BUT I'VE PUT A SMILEE AS MY PASSWORD AND THERE WAS NO SMILEE OPTION INTHE UNLOCK SCREEN SO IM STUCK.....