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7.55 update killer

X3ogdon1
New

7.55 update killer

Can sony please address as to why your 7.5 update killed 3 not 1 but 3 of my ps4 pro consoles , not only that , but when i called sony to ask for an explanation i was told to basically and buy a new console , i PAID for a pre order game , which had 3 days early access which i cant now play because of your update , so now after wiping my whole console of everything i had on it im now having to wait 32 hours for data to be copied over from another console which has delayed me even more , with no explantation whatsoever sony your are the most waste company ever !!!!!! Most definitely taking this to local newspapers with the phone call recording i have of your customer services that dont offer any services DO NOT BUY SONY PRODUCTS!!!!

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Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

As this is the Electronics forum only I would advise getting in touch with the Sony PlayStation support team here to discuss further.

 

Best wishes,
Sean