Xperia X problems

[jesusderIII]

hei there! 

I bought a Sony Xperia X two days ago and it worked perfectly, i was happy with it.

today i went out and my battery went down. when i arrived at home i charged it and half an hour later i wanted to turn it on(56% at this moment) and it started up to the logo of swisscom(my provider), and there it stays. now maybe 1 hour later it's still on the same logo and i don't know if this is a problem of swisscom or a problem of xperia x.

I hope i'm at the right place, i didn't know where to report this "error".

and is there a solution for this? i didn't find a reset button.

PS: sorry for my bad english...

[jesusderIII]

i forgott to mention that it was at 0% when i charged it so it was off... maybe it is because of a system failure when there is no energy left and not everything went off propperly...

[Anonymous]

Hi there

Unfortunately this is the wrong forums for Xperia products.  See:

http://talk.sonymobile.com

However, it sounds as though your phone has frozen.  Try the following:

1. Press and hold down both the power button and the volume up button for 10 seconds.
2. When your device vibrates once, release both keys.
3. Your phone will restart automatically.

Cheers