M5 camera issue!

[haikim]

Camera unstable when I press camera physical button from idie or lockscreen camera icon...sometime it will work, sometime no...hopefully next update will solve the problem...

my firmware 30.0.B.1.33

[xavinux]

Hi @haikim

You can try clearing the camera app data. From your Home screen:

1. Tap the Application screen icon.
2. Find and tap Settings -> Apps.
3. Swipe to the All tab.
4. Find and tap on the camera app.
5. Tap Force stop -> Clear data.
6. Restart the phone.

[haikim]

Ok, i will do it follow ur step...let see how...if problem remain, will let you know...thanks!

[xavinux · Accepted solution]

Hi @haikim

Keep us update, I am at disposal for any question. f this issue persists, you can also try to boot your device into safe mode like explained in the link below:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[haikim]

Hi,  xavinux, so far my M5 camera no more lag....thanks!

[xavinux]

Hi @haikim

Glad to read that your problem was solved, enjoy your Xperia device! I'm at disposal for any question.

[ykphuah]

Hmm, what did you do exactly? Clear cache? or Boot into safe mode?

Boot into safe mode is only for diagnosis right? If you uninstalled some apps to make the camera faster, please share!

[xavinux]

Hi @ykphuah

Yes, boot into safe mode is only for diagnosis. If the issue is not present in this mode, that indicates a third party app is causing the problem. In this case exit Safe Mode and then un-install any third party apps you don't need and clear the cache/data for the apps you want to keep.

[haikim]

Hi,  until today, camera issue come back again...:smileyworried:

when u press physical camera button or from lock screen camera icon, it will hang after take even single shot...

only u need when u press after unlock the screen, camera will working....

Burst effect from M5 also lag alot....cannot catch nice photos....:smileycry:

[Oluap]

My m5 camera is not working too pls help me to fix it 😭