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xperia M4 aqua failing to completely turn on

troy5
Visitor

xperia M4 aqua failing to completely turn on

this keeps on happening to my xperia and it  restarts again  keeping on pausingthis keeps on happening to my xperia and it restarts again keeping on pausing

Please what can I do to stop the problem with this phone

1 REPLY 1
Jonas
Master

Hi @troy5, sorry to hear about this. Slightly_frowning_Face

To start with, try and remove the SIM and or SD card(s) from your device and see if it boots up correctly or if it still gets stuck during the start-up.

If there is no change, try performing a software repair using Xperia Companion. Do note that this repair will delete all data stored on the internal storage and since the device can't be booted up, you will not be able to create a backup using any of our programs.

Let me know how it goes!