Community

ashima

HELLO,

my friend and I just purchased sony xperia s handset. She upgraded her phone to ICS while i havent. After the upgrade, she is not able to download from the play store or the browser. She is using 3G. When she tries downloading, it just gets stuck to downloading.

if we follow this

Settings > apps > all > google play store > clear data

will all the apps get deleted too?

and what if nothing happens? should she downgrade it?

please help.

i m hesitant to upgrade because of this issue. but i really want to upgrade it without such problems.

please guide.

ashima

thankyou guys for your support!! 😄

i mailed sony support and they adviced me to do a full factory reset. i followed their instructions and voila! its working again! app are getting downloaded! no problem whatsoever! :smileygrin:

xperia s is an amazing phone!! ^_^