New Message App not working

[Chloe13]

Hi since upgrading my Sony Xperia (Model # LT26i) to Jelly Bean Build 6.2.B.0.200 (Android Version 4.1.2) I can longer text.

Using the new message app when I click on an existing message or click the send icon for a new message I get the following error message "Unfortunately, Messaging has stopped."

Any ideas to resolve this issue?

Thanks

[Uliwooly]

it could be that the APN settings are incorrect or that you have an intrusive unnecessary app

taskillers

taskmanagers

antivirus

battery apps

ram apps

booster apps

uninstall them > restart your phone > try again

[Uliwooly]

you can try this

settings > apps > all > messaging > delete everything

backup your sms/mms if you don't want to lose them

if this doesn't work then repair your phone with SUS or PCC

[Uliwooly · Accepted solution]

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

[Chloe13]

My phone already has the latest service installed.

I read you can manually update the firmware to version 6.2.B.0.211.  Can you please confirm if this is now available and if so where to best download it from.

Cheers

[Uliwooly]

at the bottom right corner it should say install