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Possible dead pixel and some bugs in GB

SOLVED
ntmedia
Visitor

Possible dead pixel and some bugs in GB

Hello,

I've purchased Xperia Go today. I don't know if it's set like that or is it a bug, but once I drag anything on the screen it "giggles". It shakes and really acts weird. And that happens all the time. Even in (default) browser. Is that "normal", a bug or something I should go and complain to my vendor about?

I've also got a blue pixel when starting Xperia, just above to the right of the xperia logo. Is that what you guys have as well or is it possibly a dead pixel? It's probably on every black background situation on Xperia.

Please someone from the support let me know if I should use my warranty and take this phone back to the store.

EDIT: Yep it's definitely a dead pixel. I've downloaded an app to check that. It's noticable only on black screen. It's not noticable on any other color.

Please answer to the question regarding stuff "shaking".

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

if it was software related you could use SUS to fix it

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

View solution in original post

7 REPLIES 7
profile.country.GB.title
Uliwooly
Expert

you should take it to a sony repair center

http://www.sonymobile.com/global-en/support/contact-us/

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

ntmedia
Visitor

I've actually got here from support center because there is no useful info in there regarding my problem.

"Sony Xperia™ support forum discussions"

profile.country.GB.title
Uliwooly
Expert

yeah but this is a hardware issue, therefore you need the LCD to be replaced

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

ntmedia
Visitor

I've figured out it was a stuck pixel so I'm trying to fix it.


I do need an answer for this part of the discussion:
"I don't know if it's set like that or is it a bug, but once I drag anything on the screen it "giggles". It shakes and really acts weird. And that happens all the time. Even in (default) browser. Is that "normal", a bug or something I should go and complain to my vendor about?"

profile.country.GB.title
Uliwooly
Expert

if it was software related you could use SUS to fix it

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

ntmedia
Visitor

Well updating it to ICS definitely helped out. I was sceptical with speed of ICS, but after a power struggle to install it, it works wonderful. No lag, nothing. Very smooth and fluent. I've got no idea what's everyone complaining about Slightly_smiling_Face

Thank you once again for your effor Slightly_smiling_Face

profile.country.GB.title
Uliwooly
Expert

anytime Slightly_smiling_Face enjoy ICS