Tv 49xe80

[Graham1-00]

When recording hdr on my sky q box the picture is much darker than normal recordings

[rooobb]

And what this have to do with the tv?

[Graham1-00]

Sky technician suggested it was setting on tv

[rooobb]

And how did he explain that the live view was different? The tv is unaware of what you are feeding through the decoder....

[Graham1-00]

Hi yes I can't understand it I can watch hdr in TV Netflix but when I record hdr on sky q the picture is not as good as uhd on sky. The picture is very much darker and its not so clear but when I record in uhd on sky the pictures are good. Any suggestions please. 

[rooobb]

I don't understand now what Netflix means as a comparison...

I've got this:

• you look at a show/movie/whatever live in 4K HDR on skyq and it is ok
• you record the same for later viewing and it is darker when you play it

Is it right?

If so, I say again: why are you still thinking the TV may enter in the equation? Or the sky technician btw?

[Graham1-00]

Ime not thinking it's the TV ime sure it's sky ime just suggesting what sky said. I have tried everything. The sky technician suggested use another hdmi port on TV so I tried port 1 it was all fine then no problem picture was great but the following morning it was back to square one the sky box was on stand by over night.