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Sony Vaio SVE1513J1EB BSOD/Pantalla Azul

RESUELTAS
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Alejandro73
Explorador

Sony Vaio SVE1513J1EB BSOD/Pantalla Azul

Hola

 

Hace tres meses que tengo este pórtatil y ,desde el principio,al conectar un disco duro externo o un pendrive, se producen,a veces,pantallas azules con reinicio.Después del reinicio puedo conectarlos sin problemas.

 

He usado los programas "Whocrashes" y "Bluscreenview" para ver la causa y los dos indican el driver 

Controladora ATA/ATAPI IDE
Intel(R) Series Chipset Family SATA AHCI Controler

 

Esto es el informe de Whocrashes:

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 16/07/2013 2:50:22 GMT your computer crashed
crash dump file: C:\Windows\Minidump\071613-40171-01.dmp
This was probably caused by the following module: iastora.sys (0xFFFFF88001ED802F)
Bugcheck code: 0xD1 (0x130, 0x2, 0x0, 0xFFFFF88001ED802F)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).
Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Tue 16/07/2013 2:50:22 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x8002F)
Bugcheck code: 0xD1 (0x130, 0x2, 0x0, 0xFFFFF88001ED802F)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).
Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



Conclusion



2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

No hay ninguna actualización en la página de Sony( http://www.sony.es/support/es/product/SVE1513J1EB/updates)para este driver.

¿Debo buscarlo en la de Intel?

 

¿Os ha pasado a alguien?

1 SOLUCIÓN ACEPTADA

Soluciones aceptadas
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Alejandro73
Explorador

Hola,

Como no me ha vuelto a pasar desde el día 16 de julio probaré a reinstalar los drivers cuando vuelva a producirse otra pantalla azul.Cuando lo haga os diré como me ha ido.

 

Gracias

Ver la solución en mensaje original publicado

5 RESPUESTAS 5
profile.country.es_ES.title
HDI138
Miembro

Puede que el dirver este corrupto, reinstala de la pagina de sony los dirvers en este orden si tienes windows 8:

 

Intel Chipset Driver 

 

Intel® 7 Series Chipset Family SATA AHCI Controller   

 

profile.country.es_ES.title
Alejandro73
Explorador

Lo probaré.

Gracias.

profile.country.es_ES.title
HDI138
Miembro

ya nos contaras que tal

Marita.S
Miembro

Hola Alejandro73,

¿Qué tal te ha ido reinstalando los drivers como te recomendó adriimd? Compartiendo tu experiencia puedes ayudar a otros miembros de la comunidad de Sony.

¡Muchas gracias!
Marita.S

profile.country.es_ES.title
Alejandro73
Explorador

Hola,

Como no me ha vuelto a pasar desde el día 16 de julio probaré a reinstalar los drivers cuando vuelva a producirse otra pantalla azul.Cuando lo haga os diré como me ha ido.

 

Gracias