RDP-XA900iP - docking drawer won't open

[ninabailey]

The drawer with the docking station won't open.  The light is on.  I've tried unplugging it, pressed all the various buttons.  The speaker itself works perfectly via other inputs, but I can't get the drawer open to attach an ipod.  Any ideas?  How can I open it manually?

[Anonymous]

Hi there

I have had a look around have come to the conclusion that you will need to contact Sony Support (or your retailer if under warranty) to get this repaired.  More than likely its a small belt that needs replacing from the door's driver motor (obviously this is just a pure guess).  I also cannot see a way without dismantling the whole unit to open the docking drawer.

A good pic of the internals are:

http://www.erenumerique.fr/sony_sam_3170_jpg-big-11226.html

I would not recommend you fixing it yourself either.

Contact Sony Support anyhow

Cheers