Call ends after 3-5 minutes

[Norvell]

I had Sony Xperia Z1 then switched to CA.
I've been encountering problems on every call.
After 3-5 minutes of absolutely every call the phone cuts the phone call. Sometimes is not even 1 minute.
I never had this issue with any other phone. Also the pictures now look blurry on every single shot that I take. I've had this phone for month an a half

[MarlonUk1]

does this problem occur when you are in safe mode?

[Norvell]

Hi no this happens all the time

[MarlonUk1]

you mean this does not happen when you are on safe mode?

[Norvell]

I have not tested the phone in safe mode.

I use it on regular mode and each call drops. Is weird since I had Xperia Z1 and no issues. I have several other phones and first time this happens. Maybe I need to send it for guarantee?

[MarlonUk1 · Accepted solution]

i mean , try it on safe mode. i am trying to eliminate the probability that this is caused by an app , if this problems doesn't happen when you are on safe mode, it mean an app that you have installed or upgraded is causing the problem

[Norvell]

Thanks let me try this during a day or two during regular mode. Once fails the first time I'll switch to safe mode and make a few phone calls to test it. And will let you know here what is happening.

[Norvell]

Hi I Uninstalled several apps and some ant+ plugins I had
I think this may solve the issue I appreciate the help.
I will test my phone a couple of days to see what happens but thanks again

[Norvell]

Hi I Uninstalled several apps and plugins and so far no problems.. Also as for the camera that picture looked blurry I found there is protective paper that you have to remove it with alcohol or something and now everything is back on track