L.S.
Hello all, hope this is a way to solve the existing problems I have with my device (or crowdsource ways of dealing with it) since the device is absolutely dysfunctional in many areas. Have tried to be in touch with Xperia Care, but have only been directed to the Dutch department, who fail to respond to anything.
Here's the issue list, the phone is 2 months old:
- The battery dies way too quickly - and is unpredictable. Have had quite some breakfasts where my battery was already at 50%. Most days it's dead before lunch.
- Charge is weaker than usage; the phone when you're using it even when the charger is in place. It's simply too power hungry. This makes it impossible to re-use your phone on a working day when it has died, even when you're close to a power source.
- The phone is overheating so much that I literally have to take it out of my pocket since it becomes very uncomfortable (link with battery draining..?)
- Phone basics like the contact app, call app, android.core processes crash around 15 times a day, and making calling people quite hard indeed.
- People complain about sound quality when I call, and can't hear what I say unless I'm wearing a headset.
All in all, I believe it's fair to say this phone is an absolute piece of junk, as is the customer service at the moment. Therefore I have asked for a solution (money back, phone that actually works) three times now, and haven't heard anything so far.
Hoping for a quick solution toall this - not through retailers but directly with Sony pls.
