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z1 charging issues

kayani111
Visitor

z1 charging issues

My z1 recently started having issues with charger.when I try to charge the phone doesn't charge and obviously no indication lights.I switch off my phone and then it starts charging and if then I switch it on it keeps charging without any issues. Can any one please help me that What is the problem and how can I solve these issues?? Thanks
1 REPLY 1
Thommo
Genius

First thing I'd check is my charger and USB cable is not defective in any way and if it still happens with other chargers and cables then I'd consider having my phone checked, So you could either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/