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Z1 Compact Not Responding

P3rky
Visitor

Z1 Compact Not Responding

I have had my Z1 compact for 3 weeks and today it decided to become unresponsive. I have tried pressing the off and volume button, pressing the red restart button and connecting it to a wall charger but nothing has changed. Please help me!!

4 REPLIES 4
Thommo
Genius

Apart from performing a system repair I would return it to the place of purchase as it's less that 30 days old or bought

P3rky
Visitor

Do you know if there is anyway I can back-up my phone before I do a system repair?

Thommo
Genius

If it won't switch on then no and if it does switch on but the touch doesn't respong then use a USB OTG cable with a mouse used on a Pc

P3rky
Visitor

Ok. Thank you for your help.