Camera failed operation

SOLVED
Hl78
Visitor

Camera failed operation

After updating to 5.1.1 when I take a photo, and then click on the captured photo...I get the message "failed operation ".. And the photo is not being saved..I tried to change the saving location from sd card to internal.. Same problem... I also tried clearing the cache of the camera app..same issue
1 ACCEPTED SOLUTION

Accepted Solutions
SophiaW
Enthusiast

Hi Hl78, welcome to the community!

Try clearing the data for camera if clearing the cache didn't work then test the camera again. If this doesn't resolve the issue I advise booting your phone in to Safe Mode to see whether you experience the issue then. 

To boot your phone in safe mode press the power key until the Power Off message appears > hold your finger on Power
Off for 2-3 seconds until 'Reboot to safe mode?' appears > tap OK. To exit safe mode reboot the phone normally.

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13 REPLIES 13
SophiaW
Enthusiast

Hi Hl78, welcome to the community!

Try clearing the data for camera if clearing the cache didn't work then test the camera again. If this doesn't resolve the issue I advise booting your phone in to Safe Mode to see whether you experience the issue then. 

To boot your phone in safe mode press the power key until the Power Off message appears > hold your finger on Power
Off for 2-3 seconds until 'Reboot to safe mode?' appears > tap OK. To exit safe mode reboot the phone normally.

Hl78
Visitor

I did clear the cache and nothing happened, i checked the folder the 100ANDRO folder and found out that the cam did take the photos..next day i installed google cam app and took a photo, it worked, then tried again the default cam app...it worked as well..

don't know how and why..

anyway thanks for the help...

Regards

SophiaW
Enthusiast

Hl78 I am glad to hear things are running smoothly for you now Slightly_smiling_Face

1263
Visitor

When I take a photo, and then click on the captured photo...I get the message "Operation failed".. And the photo is not being saved..I tried to change the saving location from sd card to internal.. Same problem... I switched to (safe mode) it was working then i rebooted it, it still displays (operation failed), then i cleared the data and the cache of the camera yet the same problem but if i open my album i see them i.e the pictures i just took.........but clicking on the photo immediately it was taken it still writes the same thing (OF). I take a screenshot it DOESN'T SHOW AT ALL..................... Please help me!!!

Hl78
Visitor

Hi dear, same thing happened to me, it seemed like a security issue..

what i did is that i installed the "google camera" app, took a photo using it, it worked...then reopened the pre-installed cam app..it started to work again.

CanadaEH
Visitor

I know that whenever I have had the camera operation failed message it is because I had another app in the background that had been using the camera function. Example: used a slow motion golf swing camera app that allows you to slow down and draw lines etc to improve your swing.
JCT2016
Visitor

Hi, I have the same probleme, but i solved it, How?? 

Easy!!!!,

1- open the cover

2- remove the battery

3- remove the ftat cam

4- clean the socket and the flat

5- put the battery 

Power on, that will work.

Thks

Ardi_marty
Visitor

What about xperia x compact? It can't remove thw battery, when im in safe mode the camera still operation failed when want see photos
Hl78
Visitor

I installed the Google Cam app, when i open it it worked fine, and for some reason the default app worked as well, maybe some files were lost and the google cam app reinstalled those files.

try that