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Heaphone notification keeps appearing and disappearing immediately

SOLVED
ahmdaini
Visitor

Heaphone notification keeps appearing and disappearing immediately

It is really annoying because it pauses automatically any media i play. Is the phone detecting headphones even when i actually domt connect one? The phone is really gettig hot because of this Slightly_frowning_Face

Any solutions?

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1 ACCEPTED SOLUTION

Accepted Solutions
Jonas
Master

Hi @ahmdaini, sorry to hear about this. Slightly_frowning_Face

It really does sound like the device thinks a headset is connected and then disconnected and then it repeats this circle.

If you start the FM radio application, does it show the message about connecting a headset and then it disappears > reappears and it continues in a cycle?

If that is the case, go to Settings > Apps > Smart Connect > Storage > Clear data > OK and then restart the device.

You can also take a tooth pick or something similar (not too sharp) and try and clean the audio jack in case there is any dirt inside of it.

Let me know if that helps!

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3 REPLIES 3
Jonas
Master

Hi @ahmdaini, sorry to hear about this. Slightly_frowning_Face

It really does sound like the device thinks a headset is connected and then disconnected and then it repeats this circle.

If you start the FM radio application, does it show the message about connecting a headset and then it disappears > reappears and it continues in a cycle?

If that is the case, go to Settings > Apps > Smart Connect > Storage > Clear data > OK and then restart the device.

You can also take a tooth pick or something similar (not too sharp) and try and clean the audio jack in case there is any dirt inside of it.

Let me know if that helps!

ahmdaini
Visitor

Hey it works good as new now, thanks a lot! 😀

Jonas
Master

Hi again @ahmdaini,

That is awesome news! Slightly_smiling_Face

Was it Smart connect or cleaning the headphone jack that solved it? Slightly_smiling_Face

Thank you and have a nice day.