Sony Xperia Z - Dead, won't turn on, won't charge, PC doesn't recognise

[fundars]

Hi there

Bought an Xperia Z about a month ago. Had slight lag issues but nothing too serious.

My phone ran down and the battery died two days ago. I put it on the charge (its been on the charge pretty much ever since) with the red LED lit up. LED turns off completely when unplugged.

Phone will not turn on at all; have tried all of the manual resets (holding power button and volume button etc); have read these forums and searched the web for a solution to no avail. PC doesn't recognise the phone so can't reset it via PC Companion. Basically, I have an $800 unresponsive brick.

Very very disappointed to say the least. Phone was very well looked after, and to have it die simply because the battery ran down is extremely worrying. I've seen that this issue is very common yet there doesn't seem to be any definitive fix for it whatsoever.

Any help that anyone can give me would be really appreciated

[Anurajk88]

Dear Sony

From last one week my XperiaZL has been affsted with sudden death. Only if I plug in the power source and press power + vol up button my mob will start. BT after removing my power cord d phone switch off automatically. No way I can resatrt my mobile. after repeated attempts also I am not able to switch my mobile on even when my battery is above 90%. Kindly help

[Phy]

Contact Sony Xperia support as this is a hardware issue.
http://support.sonymobile.com/global-en/contactUs/

[JackCastle95]

You legend thanks soooo much I thought my phone was broke? Why does this happen?

[phaisal]

I've done all..the problem is PC/Laptop won't detect My ZL..Normally,  when we press Vol down and connect it to PC, Green led appear..but That's not happening in my case..I even try to press vol up then plug it in to pc..but no led appears..any idea?

[xavinux]

Hi @phaisal

Please, try the suggestion I´ve posted above in this thread. I´m at disposal for any question.

[rafaelmoya0116]

mine is having the same issue just today, is your phone working already? If yes what did you do to make it work?

[Lusanda]

Thank you jad1990!

My daughter had this exact problem last night and I thought I would have to buy her a new phone.

I just did what you suggested and voilà!

Thanks again!

[Kadidi]

Thanks man. Appreciate

[sjkhan]

How did you fix your phone?

[sjkhan]

I tried this. Still my problem is that i removed my phone from charge and still the charge LED was on. I clicked power button and It didnt start. so i tried switching off. Still didnt work.So i pressed power button and volume UP button. Then that LED was off. Add phone didnt restart. And again i tried switching On and tried resetting. Even the LED is not blinking neither the phone is switching on. Its like a phone without power. And then i read your suggestion and used PC Companion. Even in that i downloaded the Software. and while connecting phone to it. the phone is not reconized. And can you say me what to do with this issue?