Forum i społeczności

webby73

Does anyone know why I'm not abe to register this TV on My Products? The 43 shows up, but not the 49.

Cheers.

Anonymous

Hi @webby73

I received info today that this has been done. I have checked to see if your model number has been added - it is.

Have fun

Cheers

Wyświetl rozwiązanie w oryginalnym poście

Anonymous

Hi @webby73

Can you try again please, as I have just tried and its working for me.

Cheers

Wyświetl rozwiązanie w oryginalnym poście

Anonymous

Hi there

I see that the KD-49XE8005 is listed but no the XE8004 - I am going to escalate this thread to Sony Support for them to liase with whom-ever can add this product model to the list. Will get back to you when its done.

Cheers

webby73

Hi Quinnicus,

That's greatly appreciated, thank you.

webby73

Any updates on this? I'd like to register my new TV asap.

Anonymous

Hi there

I gave Sony Support a nudge on this today after checking to see if it had been resolved. Unfortunately it hasnt. I received the following message back though.

"I have escalated this to the appropriate department and they have advised that the issue has been registered. I am awaiting an update that is has been fixed, although I cannot verify this personally. An update will be sent if I get confirmation that the matter is resolved."

Thats as much as I know im afraid.

Cheers