49XE8004

[webby73]

Does anyone know why I'm not abe to register this TV on My Products? The 43 shows up, but not the 49.

Cheers.

[Anonymous]

Hi there

I see that the KD-49XE8005 is listed but no the XE8004 - I am going to escalate this thread to Sony Support for them to liase with whom-ever can add this product model to the list.  Will get back to you when its done.

Cheers

[webby73]

Hi Quinnicus,

That's greatly appreciated, thank you.

[webby73]

Any updates on this? I'd like to register my new TV asap.

[Anonymous]

Hi there

I gave Sony Support a nudge on this today after checking to see if it had been resolved.  Unfortunately it hasnt.  I received the following message back though.

"I have escalated this to the appropriate department and they have advised that the issue has been registered. I am awaiting an update that is has been fixed, although I cannot verify this personally.  An update will be sent if I get confirmation that the matter is resolved."

Thats as much as I know im afraid. 

Cheers

[webby73]

Thanks for the update Quinnicus, it's appreciated.

Cheers

[Anonymous · Accepted solution]

Hi @webby73

I received info today that this has been done.  I have checked to see if your model number has been added - it is.

Have fun

Cheers

[webby73]

Cheers for your help @Anonymous, it's very appreciated.

[webby73]

Slight problem, as you said the TV is now listed but I can't register it. It keeps coming up with this...

[webby73]

Still can't register it.