Join now - be part of our community!

Camera problem

SOLVED
AlekSD
Visitor

Camera problem

When i updated my Xperia u my camera not on video on capturing a picture is too slow when i move the phone,also when there is a lamp light,moon light,car light just sayd for any tipe of light on the camera shows tripple of that light if i caputure the moon on the picture are 3-4 moons or the light looks like a black hole.Can you help me ??? what shall i do change the os from 4.0.4 to older one or what because the camera now really (sucks) help please i need my old camera

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

just leave it charging

connect it to the wallcharger > press and hold the power button and volume up at the same time for 8 seconds and let it charge for 30min then try to turn it back on.

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

View solution in original post

41 REPLIES 41
profile.country.GB.title
Uliwooly
Expert

is the lens dirty? repair your phone once again with SUS and see if the problem persists, have you installed a protecting film on the back of the phone or a protective case?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

profile.country.GB.title
Uliwooly
Expert

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

AlekSD
Visitor

no its fully clean and it isn't skrached nowhere i dont know what happend the camera is like that when i updated the software

AlekSD
Visitor

I will repair it now and i will reply what happend

AlekSD
Visitor

i am at the half of the process and thanks for the back up tips but i dont back the data because i dont have nothing on the phone since i updated it

profile.country.GB.title
Uliwooly
Expert

no problem, let us know if this work

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

AlekSD
Visitor

I downloaded the update and when it started to update it disconected and it says make sure the battery is full and retry and now with no os i cant charge the phone ....................................................

profile.country.GB.title
Uliwooly
Expert

I don't understand when and why did you disconnected your phone? during the update or after it was done? does the notification LED turn on when you connect it to the wall charger?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

AlekSD
Visitor

what now how can i charge the battery ?