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water damage

itsmejithinpjos
Visitor

water damage

Hello,

My phone is in water damage i dont know how it happed because it did't went down to water, it was in my own hand when am near a water fall. my phone is not in warrenty. i reached sony support center, but they told they cannot fix this issue. i dont know why they are tellig like that. but in that fone some lights are blinking and some sounds like unloking and locking are working, that i can hear. please give me a suiitable solution.

5 REPLIES 5
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_alexdon_
Expert

Open the lids covering all the ports and check for water markers.What colour are those?

alexdon
itsmejithinpjos
Visitor

all ports are red colour.

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_alexdon_
Expert

Water has entered your device through there.I am sorry but you need to contact your local xperia team:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
itsmejithinpjos
Visitor

They told that the display has crashed somehow because of the water damage, it needs a display replacement and its cost around 18000 INR.

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_alexdon_
Expert

And what will you do?

alexdon