Share your experience!
واجهتني مشكلة بخصوص جوجل بلاي اختفت ايقونة التطبيق و تم ايقاف خدمات مثل يوتيوب وغيره
و تظهر رساله بان الهاتف لا يدعم خدمة جوجل بلاي
I had a problem with Google Play, the application icon disappeared and services like YouTube and more were stopped
A message shows that the phone does not support Google Play - GT
Hi @Alias1326, sorry to hear about this.
I have translated your question to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.
Have you checked whether the Play Store and Youtube has been deactivated or not?To check this, find and tap Settings > Apps > Google Play/Youtube. If the apps are inactive, tap "Activate".
If this do not manage to get the app icons back to the app drawer, I would suggest that you try to repair the software on the phone using Xperia Companion and a computer. Keep in mind though that all user data will be erased by the repair, so it is advised to do a backup before to avoid data loss.
Try these measures and feel free to let me know how it goes!