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GrumpyPete

Hi,

I installed the McAfee security to try it out, and changed my lock screen to swipe only. I turned the phone off and on again this afternoon, entered the McAfee pin, and now the lock screen is asking for a pin. I've removed the McAfee, and now all I get is the digit lockscreen. I've tried my old pin, the McAfee pin, all the default pins I can think of. I'm at a loss. I can't even get the hard reset to work. Can someone talk me through the exact sequence? Will that clear the lock screen?

Thanks,

Pete

Uliwooly

that's odd, are you sure it is a pin not a password, there ins't much anyone can assist you with, you have 2 options try to remember all the pins that you've set up or use SUS to reset your phone, btw you do not need mcafee/antivirus, it creates a LOT of issues and there aren't any virus on android

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Uliwooly

that's odd, are you sure it is a pin not a password, there ins't much anyone can assist you with, you have 2 options try to remember all the pins that you've set up or use SUS to reset your phone, btw you do not need mcafee/antivirus, it creates a LOT of issues and there aren't any virus on android

Don't forget to mark the Correct Answers & Helpful Answers