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M5 camera issue!

SOLVED
haikim
Visitor

M5 camera issue!

Camera unstable when I press camera physical button from idie or lockscreen camera icon...sometime it will work, sometime no...hopefully next update will solve the problem...

my firmware 30.0.B.1.33

33 REPLIES 33
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Uliwooly
Expert

@Nikaloz

are you certain that there aren't scraches on the camera lens nor anything near the camera like a protective case, film, etc?

Nikaloz
Visitor

No, there is nothing like this, i could notice. now i am awaiting for next sofware update then i´ll try to find somebody who is more adavnced than i am, to diagnose the problem. 

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Uliwooly
Expert

@Nikaloz

could you take a picture of the back and side near the camera and post it here?

Nikaloz
Visitor

Sorry i can't, i have a lot of tings to do, and i need a HD camera but what i get by SONY it's just a garbage. 

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Uliwooly
Expert

@Nikaloz

sorry to hear that but others will disagree. 

Ds31
Visitor

Please help. I can't use my camera, Popping a box "camera error: either the camera or flashlight may be in use by another application. Please close the other application and try again"
I use sony M5
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Uliwooly
Expert

@Ds31

Do you experience the same in >>> safe mode

Elniko1
Visitor

Hello,

I ve have a problem with back Camera. It's like below. I did factory reset two times. But It's same. Pls advise in this case.
Front camera is ok.
Error msg: Flashlight or camera may use by other app. Close and try again.
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Uliwooly
Expert

@Elniko

Contact your Local support to get your device inspected

AlbertK
Visitor

I have this phone for 7-8 months,

from the second day is cause me problems..

frirst the poweroff issue and you must plug it in power to restart the phone..

in the service they said it was all fine, but not really.

after hours of digging info in the internet found that the problem was the 2d generation battery and i ordered myself a new one from ebay 3rd generation battery replaced it by MY SELF and it literry fixed the issue.

after 8 month of use i can say the phone is buggy, slow, camera is not impresive at all, sound not impresive, it is NOT water proof.

and hey like from last week my camera doesnt work.

overall expirience - SONY smartphones? never again.